Welcome to WishoryMart.in. We want you to have a smooth and satisfactory shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

You may request a return if:

• The product received is damaged, defective, or incorrect.

• The product is significantly different from the description shown on our website.

• The return request is made within 7 days of delivery.

• The product is unused and returned in its original condition, packaging, tags, and accessories.

Products that have been used, washed, damaged by the customer, or returned without original packaging may not be eligible for return.

2. Damaged or Wrong Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

For verification, we may ask you to provide:

• Order number

• Clear photos/videos of the product

• Photos of the packaging and shipping label

• A brief description of the issue

Once the issue is verified, we may provide a replacement or refund, depending on product availability and circumstances.

3. Non-Returnable Products

Certain products may not be eligible for return, including:

• Products marked as Non-Returnable on the product page

• Products damaged due to misuse

• Used or altered products

• Products returned without original packaging

• Products returned after the applicable return period

4. Refund Policy

Once your returned product is received and inspected, we will notify you about the approval or rejection of your refund.

If your refund is approved, the amount will generally be processed to your original payment method.

Depending on your bank or payment provider, the refund may take approximately 5–10 business days to reflect in your account.

5. Cash on Delivery (COD) Orders

For COD orders, if a refund is approved, we may request your bank account or UPI details to process the refund.

Please ensure that the information provided for the refund is correct.

6. Return Shipping

If the return is due to receiving a wrong, damaged, or defective product, WishoryMart may arrange or bear the applicable return shipping cost, subject to verification.

For other return requests, return shipping charges may be the customer's responsibility.

7. Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been shipped, cancellation may not be possible. In such cases, you may need to follow our return process after delivery, if the product is eligible.

8. Exchange

Exchange requests may be accepted for eligible products, subject to product availability.

If the requested replacement is unavailable, we may offer a refund or another suitable resolution.

9. How to Request a Return or Refund

To request a return or refund, please contact our customer support with:

Website: WishoryMart.in
Order Number: Your order number
Reason for Return: Details of the issue
Photos/Videos: If the product is damaged, defective, or incorrect

Our team will review your request and provide further instructions.

10. Important Note

WishoryMart reserves the right to reject a return or refund request if the product does not meet the eligibility requirements mentioned in this policy.

This policy may be updated from time to time without prior notice. Any changes will be published on this page.

Thank you for shopping with WishoryMart.in!